Preparing the property

I have found that a good relationship with tenants is the key to a smooth-running tenancy. As a Property Manager this relationship is my job, but it is important that the tenants should feel comfortable in their home, and that they are receiving value for their money. It follows therefore that a well-presented and maintained property in a good decorative order will go towards this, whilst also achieving a higher rental figure. Tenants are also more inclined to treat such a property with greater respect.

General condition

Electrical, gas plumbing, waste, central heating, and hot water systems must be safe, sound, and in good working order. Repairs and maintenance are at the landlords expense unless misuse can be established. Interior decorations should be in good condition and preferably plain, light, and neutral.

Furnishings

Your property can be let fully furnished, part-furnished, or unfurnished. Which of these is appropriate will depend on the type of property and local market conditions. I will be pleased to give you advice on whether to furnish or not and to what level. As a minimum you will need to provide decent quality carpets, curtains, and light fittings. Remember that there will be wear and tear on the property and any items provided.

Personal items, ornaments, etc.

Personal possessions, ornaments, pictures, books, etc. should be removed from the premises, especially those of real or sentimental value. Some items may be boxed, sealed, and stored in the loft at the owner's risk. All cupboards and shelf space should be left clear for the tenant's own use.

Gardens

Gardens should be left neat, tidy, and rubbish-free, with any lawns cut. Tenants are required to maintain the gardens to a reasonable standard, provided they are left the necessary tools. However, few tenants are experienced gardeners, and if you value your garden, or if it is particularly large, you may wish for me to arrange visits by a regular gardener.

Cleaning

At the commencement of the tenancy the property must be in a thoroughly clean condition, and at the end of each tenancy it is the tenants' responsibility to leave the property in a similar condition. Where they fail to do so, cleaning will be arranged at their expense.

Information for the tenant

It is helpful if you leave information for the tenant, e.g. on operating the central heating and hot water system, washing machine and alarm system, and the day refuse is collected, etc.

Keys

You should provide one set of keys for each tenant and, where I will be managing, one set for me.